Objective
Learn how to unsubscribe from Advanced Plan.
Details
1) Cancel Subscription
- To cancel the Advanced Plan subscription, you must have the Group Admin/Group Collaborator permission.
- Make sure you are in the correct Group. Check the Group name on the top-left corner of your screen. To switch Groups, click on the downward arrow (⌄) next to the Group name.
- Go to 'Console' > 'Summary'
- On the far right, you will find the 'Downgrade' button. Click and confirm downgrade.
- Your Advanced Plan will be valid until the 'Measurement period' noted on your screen.
- Please note that under CLO-SET TOS, no refunds are made for unused number of days, unless required by law.
2) Refund Policy
- Your Advanced Plan subscription will be valid until the end of Measurement Period.
- Please note that under CLO-SET TOS, no refunds are made for unused number of days, unless required by law.
- For any inquiries, please contact hello@clo-set.com